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Orders can be placed by letter, email, phone or
in person (our fax number is no longer available). A deposit
of £150 is
required at the time of ordering and this can be paid in cash,
by cheque,
by
sterling
draft or by Visa. It is advised that Visa numbers be dictated
over the phone rather than emailed. There is a
surcharge of £25 on final payment of pipes if paying
by Visa or Mastercard.
UK Customs and Excise - pipes being returned from overseas
for re-reeding, repair, retuning or refurbishment: it should
be stated boldly and clearly on the outside of the package
that the pipes will be returned to their owner as soon as
the work
has been carried out. This is very important to avoid the charging
of import duties, and weeks of delay at UK Customs and Excise.
See other notes
for owners and prospective buyers.
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